Gomacart respects your privacy and is committed to protecting the personal information you provide while using our website.
This Privacy Policy explains how we may collect, use, and protect information provided by customers.
1. Information We May Collect
When you place an order or contact us, we may collect information such as:
- Name
- Mobile/telephone number
- Email address
- Billing address
- Shipping/delivery address
- Order details
- Payment-related transaction information
- Information you provide when contacting customer support
2. How We Use Your Information
We may use the information collected to:
- Process and fulfil orders
- Arrange delivery
- Process payments
- Communicate regarding orders
- Respond to customer enquiries
- Provide customer support
- Improve our website and services
- Prevent fraud or misuse
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment service providers.
Gomacart does not intend to store customers’ complete card, banking, or other sensitive payment credentials on its own systems when such information is processed directly by the payment service provider.
Customers should also review the applicable privacy policies of the payment service provider used for their transaction.
4. Sharing of Information
We may share necessary information with service providers who help us operate our business, such as:
- Payment service providers
- Courier and logistics partners
- Website/hosting service providers
- Technology or customer-support service providers
Information may also be disclosed when required by applicable law or government authorities.
5. Data Security
We take reasonable measures to protect customer information against unauthorized access, misuse, alteration, or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
6. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, maintain sessions, and provide a better user experience.
Third-party services used on the website may also use cookies according to their respective policies.
7. Marketing Communications
If you provide consent or otherwise request promotional communication, Gomacart may contact you regarding products, offers, or updates.
You may request that promotional communications be stopped.
8. Children’s Privacy
Our products may include toys intended for children. However, purchases through the website should be made by or with the involvement of a parent, guardian, or other responsible adult where appropriate.
We do not knowingly request unnecessary personal information directly from children.
9. Changes to This Privacy Policy
Gomacart may update this Privacy Policy from time to time. Any changes will be published on this page.
10. Contact Us
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact Gomacart through the Contact Us p